Return To New Jersey Discount Page:

• This is a two line account
• The Small Business Discount went undetected because it is buried in "Monthly charges"
• The associated Customer Service Record shows that the auxiliary line was installed on 12/13/95,including the service order that failed to bill the "lawte" (small business) discount.
• If this account had been properly billed, it would have billed $1.01 less in the "Monthly charges" line item. ($24.61 vs $25.62)
• The missing discount also affected all of the applied taxes and surcharges.